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Refunds or Returns

Return or Cancellation on Service Policy

Cancellation And Deposit

If you cancel or postpone your event, 72 hours prior to the date of the event, BartenderGirl.Com will charge a cancellation fee. If you cancel or postpone your event less than 48 hours prior to the date of the event, you may be responsible for payment in full.  You are responsible for full prices on certificate of insurance, permits or other reservations that required advance payments.

Charge Back Fee
$60.00 for any charge backs or credit card disputes that are resolved in or against our favor.

Cancellation Fee is $25.00 (Per bartenders or wait staffs)
Cancellation Fee is $100.00 (Disc jockey)

There are not refunds for service rendered.

Frenquently Asked Questions


Need to Return an Item?

Our customer support will guide you through the return process and provide you with a printable return shipping label. Please call us at: 1-800-665-0804

Our Returns Policy

You may return most items (Products) sold by BartenderGirl.Com within 5 days of delivery for a full refund. No refund on services provided to you.

We'll also pay the return shipping cost if the return is a result of our error. Please note that we are unable to exchange items (however, if you received a damaged, defective, or incorrect item, contact us).

We cannot accept returns of certain items, including:

  1. Martini Plastic Glasses

  2. Margarita Plastic Glasses

    Any item that is purchased more than 7 days.

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Call BartenderGirl.com at 1- 800-665-0804