Terms and conditions of use

Terms and conditions of use

Rule 1

Acceptance of Contract Terms of BartenderGirl™ Web Site

By entering the BartenderGirl.Com web site you agree to the following terms and conditions.

Rule 2

Cancellation And Deposit 

If client or responsible party, cancels the reservation for services 48 hours prior to the day of the event a cancellation fee will be charged for the following applicable services:

All reservation require a deposit (No exceptions)

  • Bartenders, Bar-Back, Photo Girl, & Wait Services: $150.00 per staff 
  • Disc jockeys services is: $250.00
  • Valet services is: $800.00
  • Limo/Tow Car Services: $550.00
  • Personal Shopping Services: $189.00 plus any expenses incurred to purchase your items, until cancellation date.
  • No Refund on Insurance Event Binders or One Day Permits.
  • Rentals: $50.00 plus 10% restocking fee on the invoice.
  • Bar Rental: $35.00
  • Dance Instructor: $175.00 (Swing, Salsa, Exotic, Go-Go Dancer)
  • Insurance: $189
  • Permits: $175
  • Venue Licensing: $135

If client or responsible party, cancels the event 48 to 24 hours prior Date of Event or on Date of Event client is responsible for full payment of the invoice.

Rule 3

EXPENSES. In addition to the final invoice, Customer shall reimburse Bartendergirl, for reasonable related expenses, provided that such expenses are actually incurred in conjunction with rendering the Services.

Rule 4

Last-Minute Reservations:

Normally, arrangements for events should be made at least 72 hours before your event date. We realize that sometimes last minute arrangements are required. In this case, we will do everything possible to satisfy your needs. Because of last minute changes, in work schedules, etc., that we need to do in order to accommodate your reservation a $50 late reservation fee will be charged, If your reservation is 72 hours or less before the date of the event. 

We will try to accommodate your staff/services request choices, but alternatives may be necessary. If we are unable to provide the service needed, an optional, approved contractor caterer, staff may be utilized.

Rule 5

Regular Hourly Rate

Bartenders: $389.99 & Up For the first four hours any hour after that is $89.99 p/h

Servers: $299.89 & Up For the first four hour any hour after that is $69.99 p/h

For pricing on Promotional Models, Go-Go Dancers, Disc Jockeys, personal chefs, please call: 1-800-665-0804. 

Prices updated: Friday, March 11, 2024 9:58 AM 

The prices shown are effective for reservation made with 14 days in advance through our web site for any non holiday days.  Rates will vary during the holidays and rush hour times.

Important Note:

Rates will vary during the holidays, and rush hours.

Example event is on any Friday at 5:00 PM

Rule 6

We are determined to be your lowest cost alternative. We will meet or beat any competitor's price on bartender Services, Wait Staff or cocktail services, Valet services, rental items, Security Services, food, beverages and our remanufactured line of products. (This includes our line of plastic Martini, margarita, wine, champagne, tumbler glasses.)

BartenderGirl™ holiday dates are: New Years' Eve - Dec. 31, Christmas Eve - Dec. 24 and 25, Thanksgiving Nov. 28 and Independence Day - 3rd and 4th of July, Memorial Day Weekend and Halloween weekend Oct, 24 thru Oct. 31.

Rule 7

Conditions are strictly intended for all viewers who are of legal drinking age only.

Rule 8

The following are terms of a legal agreement between you and BartenderGirl Company ("BartenderGirl™"). By accessing, browsing and/or using this site ("Site"), you acknowledge that you have read, understood, and agree, to be bound by these terms and to comply with all applicable laws and regulations, including U.S. export and re-export control laws and regulations. If you do not agree to these terms, do not use this Site. The material provided on this Site is protected by law, including, but not limited to, United States Copyright Law and international treaties. 

This Site is controlled and operated by BartenderGirl. From its offices within the United States. BartenderGirl makes no representation that materials in the Site are appropriate or available for use in other locations, and access to them from territories where their contents are illegal is prohibited. Those who choose to access this Site from other locations do so on their own initiative and are responsible for compliance with applicable local laws. All prices are subject to change without prior notice.

Any claim relating to, and the use of, this Site and the materials contained herein is governed by the laws of the state of California. 

Rule 9

Use Restrictions

The copyright in all material provided on this Site is held by BartenderGirl. or by the original creator of the material. Except as stated herein, none of the material may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of BartenderGirl™  or the copyright owner. Permission is granted to display, bookmark and or use offline browsing software for later display this site in your personal computer, provided you do not modify the materials and that you retain all copyright and other proprietary notices contained in the materials. 

This permission terminates automatically if you breach any of these terms or conditions. Upon termination, you must immediately destroy any downloaded and printed materials. You also may not, without BartenderGirl™ 's permission, "mirror" any material contained on this Site on any other server. Any unauthorized use of any material contained on this Site may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes. 

U.S. Government Restricted Rights

The materials on this Site are provided with "RESTRICTED RIGHTS." Use, duplication, or disclosure by the Government is subject to restrictions as set forth in applicable laws and regulations. Use of the materials by the Government constitutes acknowledgment of BartenderGirl™ 's proprietary rights in them. 

A partial list of U.S. Trademarks owned by BartenderGirl ™  follows. Any questions concerning the use of these Trademarks or whether a Trademark that does not appear on this list is a Trademark of BartenderGirl ™  should be referred to BartenderGirl ™  at U.S. 1-800-665-0804 The Trademarks followed by an asterisk (*) are registered trademarks of BartenderGirl ™ . 

BartenderGirl ™ * Registered Trademark

Rule 10

Limitation of Liability

UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL BartenderGirl™  BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, LOSS OF DATA OR PROFIT, ARISING OUT OF THE USE, OR THE INABILITY TO USE, THE MATERIALS ON THIS SITE, EVEN IF BartenderGirl™  OR A BartenderGirl™  AUTHORIZED REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF YOUR USE OF MATERIALS FROM THIS SITE RESULTS IN THE NEED FOR SERVICING, REPAIR OR CORRECTION OF EQUIPMENT OR DATA, YOU ASSUME ANY COSTS THEREOF. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. 

Our Transmissions

Any material, information or idea you transmit to or post on this Site by any means will be treated as non-confidential and non-proprietary, and may be disseminated or used by BartenderGirl™  or its affiliates for any purpose whatsoever, including, but not limited to, developing, manufacturing and marketing products. Notwithstanding the foregoing, all personal data provided to BartenderGirl™  Online will be handled in accordance with BartenderGirl™ 's Online Privacy Practices. You are prohibited from posting or transmitting to or from this Site any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material, or any other material that could give rise to any civil or criminal liability under the law. 

Term of Use Revisions

BartenderGirl™  may at any time revise these Terms of Use by updating this posting. By using this Site, you agree to be bound by any such revisions and should therefore periodically visit this page to determine the then current Terms of Use to which you are bound. We reserve the right to provide services to anyone, and allowed access to our web site.

Pictures

All Pictures in this web site are property of BartenderGirl.Com and required written permission from BartenderGirl.Com prior any use, on any media, platform or printed material.  Other media has been gifted or pass to use by the artist!

Please note that arrival time may be delayed due to road conditions, accidents, or unforeseen circumstances.  BartenderGirl.com will ensure travel time is included to arrive on time, but we cannot be held responsible for the circumstances stated above.

The parties acknowledge and agree that a change to the services may result in an increase in the applicable service fee or invoice amount. In addition, the parties will mutually agree to changes to the services before they are incurred. 

EXPENSES.  In addition to the final invoice, Customer shall reimburse Bartendergirl for reasonable related expenses, provided that such expenses are actually incurred in connection with the rendering of the Services and any additional hours incurred during service or any chargeback.

GENDER PREFERENCE WHEN MAKING A RESERVATION

Substitutions & changes on gender preference: We reserve the right to make substitutions when the selected gender is unavailable. While every effort will be made to honor your request regarding staff gender, such a request is not guaranteed.  Please note that gender preferences are not guaranteed

RULE 11

RELATIONSHIP OF PARTIES.  It is understood by the parties that BartenderGirl is an independent contractor with respect to Customer, and not an employee of Customer.  Customers will not provide fringe benefits, including health insurance benefits, paid vacation, or any other employee benefits for BartenderGirl; each staff member is an individual contractor for BartenderGirl, and each staff is responsible separately for any incident, complaints, or liabilities.

CONFIDENTIALITY.  BartenderGirl will not, at any time or in any manner, either directly or indirectly, use for the personal benefit of BartenderGirl, or divulge, disclose, or communicate in any manner any information that is proprietary to Customer.  BartenderGirl will protect such information and treat it as strictly confidential.  This provision shall remain in effect after the termination of this Agreement.  Upon termination of this Agreement, BartenderGirl will return to Customer all items that were used or controlled by BartenderGirl during the term of this Agreement.

LIABILITY. The customer acknowledges that it is his/her obligation to obtain appropriate insurance coverage for the event. Bartendergirl is not responsible for such insurance coverage.

LIMITATIONS ON LIABILITY. The Maximum Liability of Bartendergirl, its directors, officers, parent company, CATERING AND BEVERAGES SERVICES BARTENDER GIRL, Zerpa, Zerpa Calisthenics Foundation, Ben J. Zerpa and affiliates to the client for damages for any all causes whatsoever, and client's maximum remedy, regardless of the form of action, whether in contract, tort of otherwise, shall be limited to an amount equal to two times the total service fees paid ( $100.00 ) by client to Bartendergirl hereunder. In no event shall BartenderGirl its directors, officers, parent company, contractors and affiliates, licensors, CATERING AND BEVERAGES SERVICES BARTENDER GIRL, Zerpa, Calisthenics Zerpa Foundation, Square, Ben J. Zerpa and suppliers, be liable for any lost data, lost of any valuable item or content, lost profits, business interruptions or for any indirect, incidental, special, consequential, exemplary or punitive damages arising out or relating to the deliverables or the services provided hereunder, even if BartenderGirl. has been advised of the possibility of such damages, and notwithstanding the failure of the essential purpose of any limited remedy.

APPLICABLE LAW.  The laws of the State of California shall govern this Agreement.

RENTAL POLICY.  All charges are for time out, whether or not the time is used.

LOSS OR DAMAGE 

Responsibility for the equipment remains with the customer from delivery until return. Please ensure the equipment is secured when not in use and protected from the elements. Replacement charges apply to missing, damaged, or broken items. Customers shall be liable for damages arising from our loss of rental items that are not returned during regular business hours.  

DAMAGE WAIVER

A damage waiver may be purchased for 15% of your total order amount. It does not cover loss, international misuse, theft, cleaning charges, or mildew on linen. The damage waiver covers replacement charges for equipment resulting from accidental damage or breakage. You must furnish proof of breakage. Damage waiver does not cover the following rental equipment: Sound Systems, Dance Floors, or Karaoke Machines, Microphone or Music/Karaoke CDs

DELIVERY & PICK UP

An additional delivery fee is charged based on the location. Quotations are for first-floor locations. All equipment must be ready for pickup in a single location. 

Tables and chairs should be folded and stacked, ready for pickup in a protected area. Linens should be free of food residue and dried to prevent staining and the growth of mildew. Do not place linens in plastic bags, as mildew may result. All china, silver, utensils, and similar items should be rinsed, free of food, and repacked in the delivered containers.

SET-UP & TAKE DOWN

Arrangements must be made in advance for setup and teardown, and will incur a fee.

DEPOSIT

A deposit is required when making a reservation for any staff services of $150.00 per staff, using a credit card such as Visa, Discover, American Express or MasterCard or 50%, 80%, 90% of the entire invoice this terms are usually specify in the original estimate and or invoice send before this contract A deposit is required to secure a reservation for any staff services. This deposit is set at $150.00 per staff member and must be paid by a major credit card (Visa, Discover, American Express, or MasterCard) or may constitute 50%, 80%, or 90% of the invoice amount. The applicable terms for the deposit percentage are typically specified in the original estimate and/or invoice provided prior to the execution of this contract.

ALL CREDIT CARD CHARGES WILL APPEAR AS: Square - The Zerpa Calisthenics Foundation - BartenderGirl.com

WARNING

The use of false or fictitious identification to obtain the rental items, or the failure to return the rental items on the Agreed Return Date of this Rental Agreement, may constitute theft and may result in criminal prosecution.  Your attention is directed to California Penal Code Section 484 and California Penal Code Section 476A

NO REFUND POLICY.   

By using our services, you hereby authorize BartenderGirl to charge his/her credit card account for services rendered from BartenderGirl.Com  You affirm he/she is at least 18 years old and that you are legally authorized to use the credit card, Zelle, PayPal or Venmo account number specified when the reservation was processed.  Furthermore, you understands and agrees that the charges specified above, or any other charges, are irrevocable and may not be charged back at any time in the future.  

You understand that if he/she cancels this event, there will be a cancellation fee of $550.00, and in some cases, additional fees will apply:

Bartenders, Bar-Back, Photo Girl, & Wait Services:  $150.00 per staff member 

Disc jockey's services are:  $150.00

Valet service is:  $200.00

Limo/Tow Car Services:  $250.00

Personal Shopping Services: $179.00, plus any expenses incurred in purchasing your items.

Rentals: $100.00, plus a 10% restocking fee on the invoice.

Bar Rental:  $35.00

Dance Instructor:  $75.00  (Zumba, Salsa, Go-Go Dancer)

Insurance:  $189

Permits:  $255

Venue Licensing:  $35

Live Band:  Full Booking Fee and agreed payment.

Charge-Back Fee: $60.00 per incident if the client initiates a chargeback.

Chargeback Fee $45

Venue Licensing:  $255

Live Band:  Full Booking Fee and agreed payment.

If there is a dispute regarding any of the services or rentals provided, and we issue a refund, the refund will be issued as a credit for future use on bartendergirl.com.

In the event of a dispute regarding any services or rentals provided, any refund shall be issued as a credit for future use on bartendergirl.com.

Charge Back Fee

$160.00 for any chargebacks or credit card disputes that are resolved in our favor.

CREDIT CARD CHARGES WILL APPEAR AS: Square - The Zerpa Calisthenics Foundation - BartenderGirl.com

17. The parties acknowledge and agree that a change to the services may cause an increase in the applicable service fee or invoice. In addition, the parties will mutually agree to changes to the services before they are incurred. If your event is outdoors after 7:00 PM, you must provide heating equipment to staff stationed outdoors.  If the event is scheduled before 7:00 PM, you must provide cover if the weather is sunny. A modification to the scope of services may result in an increase to the applicable service fee or invoice, which the parties both acknowledge and accept.

All proposed changes to the services must be mutually agreed upon by the parties before any costs are incurred.

For outdoor events:

If the event extends past 7:00 PM, the client is responsible for providing heating equipment for staff stationed outdoors.

If the event is before 7:00 PM and the weather is sunny, the client must provide cover for staff stationed outdoors.

DISPUTES AND DISSATISFACTION WITH THE SERVICE 

BartenderGirl reserves the right not to process any complaints containing abusive or foul language.

All disputes and complaints must be addressed and filed by the event staff during the event or at the end of the event; this ensures that we can properly resolve, address, or process any disputes, complaints, or other issues arising from the service provided to you.  These issues may include failure to receive rentals or products, or problems with the service(s).  

To ensure timely resolution, all disputes and complaints must be filed with the event staff during the event or immediately upon its conclusion. This enables us to properly address, resolve, or process any issues related to the services provided, including unreceived rentals or products, or any other service-related problems.

If a dispute is not addressed at the time of the service, at the completion of the service, or within 12 hours of the event, it will be deemed to have no issues or complaints.   There is no cash refund, nor a credit card refund.  Refunds are issued as service credits or rental credits for future events. Any disputes, issues, or complaints must be addressed either at the time of service completion or within 12 hours after the event concludes. Failure to report within this timeframe will be considered an acknowledgment that no issues or complaints exist.

Please note: We do not offer cash or credit card refunds. Refunds, when issued, will be provided in the form of service credit or rental credit for use at a future event.

DISPUTE NOT RESOLVED MUST BE PROCESSED BY THE BETTER BUSINESS BUREAU.

Please note: The Better Business Bureau's goal is to resolve complaints involving buyers and sellers fairly and in a timely manner. This includes complaints concerning consumer-to-business and business-to-business transactions involving the advertisement and/or sale of a product or service. 

Better Business Bureaus generally do not handle complaints that are more effectively handled by other government or private agencies or the legal system, such as complaints involving employment practices, discrimination, or matters in litigation. 

The BBB strongly encourages consumers to first attempt to resolve complaints directly with the company; however, the BBB will not reject a complaint if a consumer has not taken this step. All complaints are processed by local Better Business Bureaus, most often the Bureau where the company is located. Historically, more than 70% of complaints to the BBB have been resolved. In some cases, BBB mediation or arbitration may be offered to assist in resolution. 

BartenderGirl, Inc., reserves the right not to process complaints containing abusive or foul language.

VERBAL ABUSE, UNETHICAL CONDUCT, OR HARASSMENT

BartenderGirl reserves the right not to provide services, stop providing services, stop service at any time during the course of the event, when BartenderGirl’s staff(s) believes that there are illegal activities on the premises, an unsafe situation such as fights, underage drinking, gang activity, parolees or convicted felons gathering, intoxicated abusive or aggressive guests and/or aggressive or abusive customer(s) and/or harassing guests and customers, customer or guest verbally abusing or harassing BartenderGirl staff, and any other activity that BartenderGirl will deemed as unsafe.  You will be responsible for full payment of the event fee if any such situation occurs during the event.

Sales of beverages will be reported to the ABC (Alcohol Bureau Control of California) underage drinking will be reported to the police, regardless of the incident.

CONDITIONS AND ACKNOWLEDGEMENT FOR EVENTS WITH OR WITHOUT PERMITS AND/OR INSURANCE.

It's our job to practice responsibility and alcohol awareness:

1. IF NECESSARY, THE ASSIGNED BARTENDER(S) WILL ASK FOR PROOF OF LEGAL AGE TO ANYBODY WHO LOOKS YOUNGER THAN 21 YEARS OLD WHO WISHES TO DRINK.

2. THE ASSIGNED BARTENDER(S) WILL REFUSE ALCOHOL SERVICE TO ANYONE WHO, IN HIS/HER JUDGMENT, HAS HAD TOO MUCH TO DRINK.

3. SECURITY STAFF (IF ANY)  WILL BE NOTIFIED THROUGHOUT THE COURSE OF THE EVENT OF PEOPLE WHO WE WOULD SUGGEST CUTTING OFF, SO YOU CAN TAKE PROPER ACTION.

4. WE WILL NOT SELL ANY ALCOHOL (COLLECT CASH/CASH BAR OR DONATIONS)      FOR PROFIT FROM THE EVENT

5. WE WILL NOT COLLECT ANY PAYMENT FOR ALCOHOL. (COLLECT CASH/CASH BAR OR DONATIONS) FOR THE EVENT.  BUT THERE IS AN OPTION TO CONVERT THE EVENT TO A CASH BAR IF NECESSARY.

6. WE WILL HAVE 1 BARTENDER STAFF FOR EVERY 200 GUESTS

7. YOU/WE WILL HAVE A MINIMUM OF TWO SECURITY GUARDS

8. YOU/WE WILL HAVE AN ID VERIFICATION MACHINE

9. CLIENT WILL NOT PROVIDE ALCOHOL 

10. OPEN OR UNOPENED ALCOHOL CANNOT BE RETURNED

11. AFTER COMPLETION OF THE EVENT, CLIENT WILL SECURE AND REMOVE ALCOHOL FROM VENUE (If applicable)